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Our client, one of the leading drugstore and pharmacy retailers, currently has over 80 shops in Poland and over 400 shops abroad. The previous contract with a logistics operator was coming to an end. The company needed support in organizing a professional and comprehensive tender for the 3PL operator and warehouse partner.


Our Client needed a transparent and reliable selection process combined with strong change management. The most important factors were an effective design/execution of the logistics tender plus continued support throughout the contract drafting/sign-off, implementation, go-live, hyper-care, and full stabilisation of the services.


  • Tender documentation/selection criteria prepared
  • List of 3PL’s with relevant experience defined
  • A rigorous tender process executed in 3 stages
  • Extensive negotiations concluded and documented 
  • Contract awarded
  • Implementation team mobilized, and the project started
  • Project implemented and stabilized
  • Ongoing support and development continued


Project Info

  • Service: Tender Management
  • Client: Major Drugstore Retailer
  • Geography: Poland

Our Role

  • Subject matter expertise
  • End-to-end contract preparation
  • 3PL negotiation lead
  • Overall Programme Management
  • Being part of SteerCo

Ready to find out more?

Contact our Senior Partner
Piotr Karbowiak


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